10 questions to ask before you hire a home remodeling company
When it comes to your home, there’s no such thing as too many questions! Any home remodeling project should begin with a detailed hiring process to find the best home remodeling company. Reputation, experience, work quality and efficiency should some highlights of your search. Here are 10 very important questions to ask:
How experienced is you staff and how long have you been in business?
Just like with any company, the longer it’s been around, the better. Experience is key, especially when it comes to remodeling projects. 20 years in business with 100 years of combined staff experience is much more comforting than three years in business with 10 years of combined experience. You don’t have to eliminate a less experienced remodeling company right away, but you might want to place a question mark next to that company instead of highlighting it.
Do you have a contracting license?
Requirements differ by state, but even if licenses aren’t required, it’s highly recommended that you only hire a company that is licensed in the areas pertaining to your Dallas home remodel. Contracting licenses are comforting to homeowners as they serve as proof that a contractor has gone through the proper training and testing to earn a particular license. If the state deems a contractor worthy of a license then you should be in good shape.
Can I see your certificate of insurance?
Proof in hand is always better than just relying on someone’s word. Confirmation that a company has both liability insurance and worker’s compensation insurance is essential to a home remodeling project. The last thing you want is to be held liable for any damages caused by workers or any injuries to them on the job. A speedy remodel is certainly towards the top of your list of priorities, but protecting yourself and your home is #1 on the list.
Will you obtain necessary permits?
It’s not always required that a home remodeling company obtains the necessary building/construction permits for a job. That being said, situations are made much easier if your contractor does obtain the permits. It takes away your headache and it shows the contractor’s willingness to provide an additional, helpful service before the project even begins. Ultimately, you want the professionals to take charge!
When do you expect the project to be complete?
You will, without a doubt, be inconvenienced for at least some time while your home is undergoing a remodeling project. But wouldn’t it be nice to know exactly how long you’ll be in that situation? Depending on the size of the project, it’s not likely that a home remodeling company will be able to give you a specific date and time in which the project will be complete. He/she should, however, be able to give a solid estimation. With that estimation, you’ve been given the power of expectation. If a job is not completed by the estimated date, then you will be deserving of an explanation as to why not.
What is the payment schedule? Itemized bid?
You should have no trouble finding a contractor that allows you a payment schedule. Paying for the entire job up front is risky; instead, you’ll want to pay for the work as it’s completed. It also helps to have an itemized bid prior to the start of the job. Having specific numbers to work with based on materials and labor rates is much better than relying on estimations. Estimations allow for gray areas that can lead to confusion and disagreement along the way.
Can you detail how many people will be working on the project?
This seems like a somewhat unnecessary question, but you want to be sold on the project and the people completing it. You want to know how many people will be working on the job and how often the project manager will be on-site overseeing the project and updating you on the progress. You want to be able to see the devotion put forth to give you your ideal home remodel.
What is the best way to get in contact with you? When is the best time to get in contact with you?
As you know, communication is important. A general company phone number will not suffice. Instead, ask for direct contact with the project manager. Discuss early on with a home remodeling company their preferred method of communication. Whether it be phone, email, text, in-person, it needs to be confirmed from the get-go. Discuss the best times for communication as well.
What warranties are offered for materials/labor?
Warranties provide support to home remodeling projects. In the event that anything goes wrong from a labor or materials standpoint, it’s nice to have a warranty so the issue can be fixed without you having to pay for it. A Dallas home remodeling company should have a set warranty that is discussed with you in advance and presented to you in paper form. Additionally, you should be able to obtain documentation of manufacturer warranties for materials and parts used in the project.
Do you have references I can get in contact with?
References are extremely helpful! You have the opportunity to discuss a company’s work with a past customer. Often times, the previous client will be very forthcoming with information. You can cover customer service, quality of work, similarity of projects, timelines, etc. You should have very strong footing with where you stand in the hiring process after speaking with a reference.
For your home remodeling needs, give Toscana Floorings a call at (972) 406-8881! We promise answers to all of your questions and to prove our experience in completing your project. Please visit our website—toscanafloorings.com—and check out our blog for more helpful remodeling input.